Page 44 - June 2024

How to Order Returns
Call our toll-free number 800.641.0137 or see www.easternserenity. Any return for reasons other than damaged, defective, or incorrectly
com for online ordering. To mail an order, please download an order shipped items can be sent back at the customer’s expense for a refund
form from our website or call us and we will send one out. We accept for up to 30 days after you receive it. All returns must be shipped to our
major credit cards or personal checks or money orders (with mailed PO Box by way of the USPS with a tracking number. Returns received
orders). After you order, an email will be automatically sent with order over 30 days after initial receipt by the customer will be accepted for
details and a record of charges. We don’t have a fax number. catalog credit only. You can exchange your order for other merchandise
Shipping and Handling Rates for up to 60 days after receipt and after that any purchase is no longer
Item charges of $100 and under (and all jewelry only orders) - $12.00 eligible for refund or exchange.
Over $100.01 (no extra charge for jewelry) - 12% of item total. Mailing Lists and Privacy
Shipping rates to Alaska and Hawaii understandably vary from the We occasionally make portions of our customer information available
above basic schedule. Please call for confirmed shipping charges. to selected organizations; if you wish to opt out of these exchanges or
Backorders unsubscribe from our catalog or newsletter mailings please call us.
Some items prove to be more popular than predicted. Unfortunately, If you no longer wish to receive our catalogs, call us and unsubscribe,
due to the handmade nature of our products, most of our items are and the best way to remove your name from all unsolicited mailings is
carefully made by specialist artisans that cannot be rushed, but we are to contact the Direct Marketing Association at the following web link:
also aware that some orders are primarily for gift giving and recognize www.dmachoice.org. We never share emails or telephone numbers.
the disappointment when friends and family can’t receive a gift in time Sizes and Fabric Care
for the special day. A customer service representative at 800.641.0137 The chart below details the measurements of our standard sizes.
will work through the details with you on these occasions. The women’s sizes reflect body measurements. These are normal
Rush Charges American sizes, similar to the majority of recognized retailers.
We offer rush delivery in two to four days for an additional $15.95. We assure you that, although we carry Asian styles, we are not using
Expedited shipping is for in-stock items only and cannot be shipped to Asian sizes. Our pictured models are about 5’7” for reference purposes.
P.O. boxes. These rates apply to items under five pounds only.
Catalog Prices SOME OF OUR AVAILABLE
We strive to keep our prices steady over time; but shifts in currency PLUS SIZED ITEMS TOPS Up to Size Page
exchange rates and the cost of raw material may compel us to change Chrysanthemum Jacket 22 8
these prices at any time without notice. All prices, descriptions and Chrysanthemum Top 22 9
typographical errors in this catalog are subject to correction.
We are only human after all. Tivoli Coat 22 54
Guarantee Tajitsu Top 22 46
Eastern Serenity stands behind the quality of everything we sell. People's Uniform Top 22 39
We offer a 100% guarantee (including shipping cost for replacement) Lava Wave Tunic 24 25
for damaged, defective, or incorrectly shipped items.
If the items were damaged in shipping, you must hold the original Lava Split Top 24 25
packing materials and damaged merchandise for inspection by Serai Blouse 22 53
the shipper, otherwise no claim, replacement, or refund can be Kora Blouse 22 46
honored as per FedEx policy.
Please notify customer service at 800.641.0137 within 48 hours of Banyan Blazer 22 41
receipt that you have received damaged goods. We will then give you Han Blouse 22 46
the return shipping information and work through the return details. MICKEY Cara Coat 22 Cover
Chrysanthemum Sleeveless 22 9
MEN’S SIZING CHART Diamond Hoodie 22 60
S M L XL XXL Scan here to Darien Duster 22 37

CHEST 34-36 38-40 42-44 46-48 50-52 shop our PANTS Up to Size Page
mobile website. Chrysanthemum Casuals 22 8
WAIST 28-30 32-34 36-38 40-42 44-46
Linen Casuals 22 13
NECK 14-14.5 15-15.5 16-16.5 17-17.5 18-18.5
Lava Palazzos 22 25
SLEEVE 32 33 34 35 36 Lava Bloom Palazzos 22 25
People Uniform Pants 22 39
Boho Harem Pants 22 33
WOMEN’S SIZING CHART
Boho Casual Pants 22 36
S M L XL 2XL 3XL
Dragon Slacks 22 46
4 6 8 10 12 14 16 18 20 22 24 DRESS Up to Size Page
Jarkata Dress 22 59
CHEST 33.5 34.5 35.5 36.5 38 39.5 41 43 45 47 49
Mardi Gras Dress 22 62
WAIST 25.5 26.5 27.5 28.5 30 31.5 33 35 39 41 43 Esme Dress 22 60
HIPS 36 37 38 39 40.5 42 43.5 45.5 47 49 51 Majorca Dress 22 Cover
44 easternserenity.com 800.641.0137